Product management is evolving. While many of the soft and hard skills that have traditionally defined product management remain important, the new era of AI-powered work means that the role is set to undergo significant changes in 2024.
How, exactly?
By enabling improved decision-making, process automation, and more accurate predictive analytics, AI is poised to empower product managers across industries to achieve greater efficiencies — and drive innovation to new heights. With the right set of product management skills and AI competencies, you’ll be ready to translate your technical expertise and leadership abilities into value-driven product strategies that answer market needs and fuel business goals.
What technical skills are the top product management skills in 2024?
While soft skills play a significant role in any product manager’s day-to-day, you’ll still need hard skills to help you fulfill your duties leading product teams. Some of the most important product management skills required include:
- Product development frameworks: Having a solid grasp of common frameworks such as Agile, Scrum, or Lean is critical for effectively managing product development projects and collaborating with cross-functional teams.
- Product road mapping: Product road maps will help you manage product development efforts and effectively communicate your vision to stakeholders in a digestible format.
- Product management software: You should be comfortable using project management software and prototyping tools such as Jira, Asana, Trello, Figma, and Adobe XD to streamline processes and collaboration.
As a product manager, you’ll be engaging in highly technical discussions. This means having foundational to intermediate proficiency in the following tech skills will also prove extremely helpful:
- Coding: A working knowledge of software development concepts and technologies like JavaScript, Python, and C# will enable you to collaborate more effectively with developers and provide more accurate technical direction.
- Data analysis: From user engagement and revenue generation to performance metrics, strong data analysis skills will empower you to drive more successful strategies and optimize product performance.
- UX/UI design: A basic understanding of user experience (UX) and user interface (UI) design principles will facilitate communication with design teams and help you ship user-friendly products that effectively serve your target audience’s needs.
- Machine learning and AI: Whether you’re leading teams creating AI products or simply looking to streamline everyday tasks with automation, a good understanding of AI and machine learning technologies and their applications will give you a competitive edge.
Keep in mind that the hard product management skills required for a given position will vary depending on the industry. For example, some employers may require their product managers to know how to code, while others may place a huge emphasis on machine learning. To ensure your skills align to your target industry, check out job postings to find out what employers are looking for, and then focus your efforts on building up those abilities.
Are soft skills more important than hard skills for product managers?
Regardless of how technologies or markets evolve, soft skills like clear communication, problem-solving, and presentation remain key competencies for product managers across industries. Honing the following non-technical abilities will help you secure success as a product manager:
- Communication: Due to your role as the nexus between cross-functional teams, communication will always be a critical skill for any product manager. Focus on building your skills in the following areas:
- Active listening: Being able to actively listen to stakeholders’ goals and feedback is crucial for ensuring good relationships and delivering products that effectively meet their needs.
- Clarity and conciseness: Learning to translate complex ideas and highly technical information into simple terms that can be understood by a variety of technical and non-technical audiences will help secure better alignment and reduce the risk of misunderstandings.
- Negotiation and mediation: As a PM, you’ll often encounter situations where you must mediate conflict between stakeholders or where you need to gain buy-in for your ideas or decisions. Strong negotiation skills will enable you to communicate your ideas more convincingly and identify opportunities for driving consensus.
- Presentation: Whether you’re presenting a product roadmap or sharing updates, delivering engaging and persuasive presentations is essential for aligning all parties toward a common vision and earning stakeholder trust in your direction.
- Empathy: Empathy is crucial for product managers, whether in dealing with teams or users. Here’s what that means:
- Empathy in interactions with teams: From understanding diverse perspectives to fostering an environment where people feel comfortable sharing ideas, empathizing with your team will help you create a culture of trust, collaboration, and innovation.
- Empathy toward users: Understanding user pain points, desires, and motivations is crucial for developing products that address user needs and deliver a positive experience.
- Decision-making: As a leader, you’ll be responsible for defining the product vision, strategy, and roadmap. Strong decision-making skills will enable you to select high-quality features, allocate resources, and set objectives that align with business goals and market demands. Decision-making will be crucial in the following scenarios:
- Establishing product direction: Effective decision-making will help you clearly define a product vision and establish a clear roadmap to guide your team in achieving those goals.
- Managing trade-offs: As a product manager, strong decision-making skills will help you navigate trade-offs and make choices that optimize resources and maximize value for everyone involved.
- Adapting to market changes: In a rapidly evolving market, staying informed and ready to adjust product strategies is essential to ensure competitiveness and that your products meet market demands.
- Project management: From setting milestones and progress monitoring to providing constructive feedback, one of your key duties as a product manager is ensuring that projects are completed efficiently and within set timeframes. Some areas requiring special attention include:
- Planning and organizing: Strong planning skills enable you to break down complex projects into manageable tasks, prioritize activities, and allocate resources effectively.
- Securing technical feasibility: To avoid delays, misunderstandings, and going over budgets it’s important you ensure that products make sense from a technical standpoint and that your team has all the resources they need to make things happen.
- Quality assurance: Effective quality management skills involve establishing key performance metrics, conducting reviews and inspections, and implementing processes to ensure that deliverables meet customer expectations.
- Leadership: Strong leadership skills allow you to develop and articulate a compelling vision and motivate your team to work toward those goals. Some areas where strong leadership skills come in handy include:
- Empowering individuals: Striking a balance between autonomy and support fosters environments where people assume ownership and feel free to innovate.
- Ensuring accountability: Clearly defining roles, expectations, and goals ensures that team members understand their responsibilities and how they contribute to the project’s goals.
- Facilitating collaboration: Encouraging open communication and active participation helps build trust among team members and promotes a collaborative environment.
What kind of degree do I need to become a product manager?
Product management is a broad field that welcomes versatile professionals from a multitude of backgrounds — including tech, education, marketing, customer service, and military, among many others. While there are no set degree requirements, many aspiring product managers opt for bootcamps and short courses to help them transition into the role more efficiently and increase their value in the job market.
Some of the benefits of completing a product management course include:
- Building a solid foundation on role-specific hard skills for product management such as market research, product strategy, and roadmap development.
- Gaining familiarity with commonly used product management tools and technologies.
- Developing your problem-solving, decision-making, and communication skills with hands-on projects.
- Easing your transition into a product management role with support in areas like resume review, interview preparation, and job searching.
Invest in yourself and get the product management skills you need to succeed in 2024
Looking to level up your career or pivot into a product manager role? General Assembly’s product management short course equips learners from all backgrounds with the product management skills to lead teams through the full product lifecycle — from developing the product itself to launch and beyond. In addition to building a solid technical foundation, you’ll have the chance to build up your confidence in the role and put your new skills to the test with a hands-on practice project. Enroll in a product management course today and advance your career.
Looking to build up your AI skills as well as your product management prowess? Our growing list of AI courses will get you AI-ready in no time. Start with a free Generative AI Basics course. Then move on to more advanced offerings like AI for Data Analysis and Visualization and AI for Workplace Productivity.